When Business Cases Teach the Wrong Lessons

Jeffrey Pfeffer, in his great book “The 7 Rules of Power” declares that “success excuses (almost) everything.” Success also determines which stories about the origins of that success get told and which headlines are buried. This makes it all but impossible to know the real causes for why things worked out the way they did, inhibiting learning.

On learning, case studies and missing information

Human learning is like the scientific method. It requires us to assert a hypothesis, which can be formal or not, conduct an experiment, and…



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Rita McGrath

Columbia Business School Professor. Thinkers50 top 10 & #1 in strategy. Bestselling author of The End of Competitive Advantage & Seeing Around Corners.