High-quality service jobs and the advent of a new golden age?As MIT’s Zeynep Ton has pointed out, the U.S. suffers from a deluge of bad jobs, many in the service sector. While some suggest trying to…May 13A response icon10May 13A response icon10
The Digital Deception Economy: How Bot Farms Distort Social SignalsIn a digital environment, sentiment has become currency. How customers, investors, and the public feel about your content directly affects…Apr 29Apr 29
Have business books jumped the shark? The “peak book” hypothesisPublishing a book used to be a rite of passage for would-be pundits, experts, speakers and more. Books once provided credibility, presence…Mar 25A response icon11Mar 25A response icon11
Interns! We have interns! Welcome to the tribeAs Garry Ridge, the former CEO of WD-40 says, in his wonderful book Any Dumb-Ass Can Do It, citing Sebastian Junger, “The earliest and most…Mar 11Mar 11
The Benefits of Bureaucracy: How I Learned to Stop Worrying and Love Red TapeThroughout much of human history, power was exercised through a system of patrimonialism, as the great sociologist Max Weber coined the…Feb 25A response icon1Feb 25A response icon1
Is AI coming for your job? Depends on who you askAstonishingly, the age of AI introduced by the November, 2022 release of ChatGPT has been around long enough that we’re starting to build…Feb 4A response icon4Feb 4A response icon4
Why the party’s over at Party City, but Build-A-Bear Workshop is ThrivingWe’ve been talking about the retail apocalypse for quite some time now. And the sector sure has had its problems — from rapacious Private…Jan 21Jan 21
Join me at the Conference Forbes declared one of the top 5 to attend this year- April 29–30 in…We’ve all been to conferences that are either a bunch of talking heads or even worse, panel after panel after panel without a lot of new…Jan 14A response icon1Jan 14A response icon1
2025: Are you able to turn navigating uncertainty into an asset?The coming year promises to be one in which long-held assumptions about how business works are going to be thoroughly upended. While this…Jan 7A response icon6Jan 7A response icon6
